Official Privacy Document

Privacy Policy texi66 — Data Protection Platform Users

Texi66 is committed to protecting the privacy and personal data of every member. This document explains how we collect, use, store, and safeguard your information in accordance with international security standards.

Updated: January 2026 256-bit SSL English
TABLE OF CONTENTS
1. Introduction & Policy Scope
2. Information We Collect
3. How We Use Your Data
4. Information Sharing
5. Data Security
6. Your Rights as a User
7. Cookies & Tracking Technologies
8. Data Retention
9. Policy Amendments

Privacy Commitment texi66

Six core data protection principles we uphold to maintain your trust.

End-to-End Encryption

All data transmissions between your device and texi66 servers are protected with 256-bit SSL encryption. Your login information, transactions, and personal data cannot be intercepted by any third party.

Secure Data Storage

Your data is stored on servers protected by layered firewalls, strict access controls, and 24/7 monitoring. Only authorised personnel may access sensitive member information.

Full User Control

You have the right to access, correct, or request deletion of your personal data at any time. texi66 fully respects each member's right to control their own data on our platform.

No Data Sales

Texi66 has never and will never sell members' personal data to advertisers, marketing companies, or any third party unrelated to the operation of our platform.

Regulatory Compliance

Our privacy policy complies with the requirements of Malaysia's Personal Data Protection Act (PDPA) and international data protection standards relevant to the operation of an online casino platform.

Breach Notification

In the event of any data security breach, texi66 is committed to notifying affected members within the stipulated timeframe and taking immediate remedial action.

01 Privacy Policy Introduction & Scope

This Privacy Policy describes the information handling practices of texi66, an online casino entertainment platform operating under a valid licence. This document applies to all registered members, website visitors, and users of the texi66 mobile app — whether accessed via the main website, iOS app, or Android app.

By using any texi66 service, you agree to the collection and use of your information as described in this policy. If you do not agree, please discontinue use of our platform and contact our support team to close your account.

Texi66 takes data protection responsibilities seriously. We appoint an internal data protection officer responsible for ensuring all data handling processes comply with applicable legal requirements and industry standards.

Important Note: This Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Policy texi66, which together form the entire user agreement for our platform.
02 Information We Collect

Texi66 collects information in two main categories — information you provide directly while using the platform, and information collected automatically through your interactions with our systems.

Category Type of Information Purpose of Collection
Identity Full name, date of birth, identity card / passport number KYC verification & legal compliance
Contact Email address, phone number Account communications & support
Finance Bank name, account number (partially masked), transaction records Deposit & withdrawal processing
Technical IP address, device type, web browser, operating system Security & fraud detection
Behaviour Game history, session duration, wagering patterns Responsible gaming & user experience
Cookies Session tokens, user preferences, analytics data Personalisation & site performance

We do not collect information that is not needed. Every piece of data collected has a clear and legitimate purpose. We do not directly request sensitive information such as your banking password — all payment processes are handled through secure and trusted payment gateways.

KYC Documents: For identity verification purposes, we may request a photo of your ID card, passport, or other official documents. These documents are stored in an encrypted environment and are accessible only by authorised compliance staff.
03 How We Use Your Data

The data we collect is used solely for legitimate purposes directly related to the operation of the texi66 platform. We do not use your data beyond the scope stated here without first obtaining your additional consent.

  • Account management: Creating and maintaining your account, verifying identity, processing logins, and enabling you to securely access all features of the texi66 platform.
  • Financial processing: Processing deposits, withdrawals, and bonus-related transactions quickly and securely through supported payment methods.
  • Customer support: Providing technical assistance, resolving complaints, and communicating with you regarding your account or service enquiries.
  • Security & fraud prevention: Detecting suspicious activity, preventing unauthorised access, identifying bonus abuse, and protecting platform integrity from security threats.
  • Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support to members who need it.
  • Legal compliance: Fulfilling KYC (Know Your Customer), AML (Anti-Money Laundering), and regulatory reporting requirements set by the relevant authorities.
  • Service improvement: Analysing usage data in aggregate and anonymised form to improve platform performance, enhance the user interface, and develop new features.
  • Marketing communications: Sending promotional information, exclusive offers, and platform news — subject to your communication preferences, which can be updated at any time.
Marketing Preferences: You may opt out of marketing communications at any time by contacting our support team or using the unsubscribe link included in every promotional email.
04 Sharing Information with Third Parties

Texi66 does not sell, rent, or share members' personal data with third parties for independent marketing purposes. However, in the course of operating the platform, there are specific situations where we need to share information with certain parties — and this is done strictly in accordance with established requirements and security standards.

Payment Providers
FPX, DuitNow, Touch 'n Go, and other payment partners receive only the minimum transaction information required to process your deposits and withdrawals.
Game Providers
Third-party game providers such as Pragmatic Play, Evolution, and others receive only the game session data required to operate your games.
Regulatory Authority
We comply with lawful information requests from government authorities, law enforcement bodies, or licensed regulatory agencies when required to do so.
IT Service Providers
Hosting, cybersecurity, and analytics partners bound by strict confidentiality agreements who process data solely on behalf of texi66.

All third parties we work with are required to comply with data security standards equal to or higher than those we uphold. Legally binding data processing agreements are signed to ensure your data remains protected at all times.

05 Data Security & Protection Measures

Texi66 continuously invests in robust security infrastructure to ensure your personal data is protected against unauthorised access, loss, misuse, or disclosure. Our security approach is multi-layered and operates around the clock.

  • 256-bit SSL encryption: All communications between your browser and texi66 servers are encrypted using the latest TLS protocol. Sensitive information such as login credentials and transaction data cannot be read even if intercepted.
  • Password hashing: Account passwords are not stored in plain text. We use secure hashing algorithms, meaning even our own staff cannot view your password.
  • Two-factor authentication (2FA): Members are encouraged to enable 2FA to add an extra layer of protection to their account, ensuring only the rightful owner can log in.
  • Real-time monitoring: Our automated threat detection system continuously monitors all platform activity to identify suspicious patterns and respond immediately.
  • Internal access controls: The principle of least privilege applies — only staff who genuinely require access to specific data to perform their duties are granted that permission.
  • Regular security audits: Vulnerability assessments and penetration testing are conducted regularly by independent security experts to identify and address any system weaknesses.
What you can do: Use a strong, unique password for your texi66 account. Do not share your login credentials with anyone. Always log out when you are done using the platform, especially on shared devices.
06 Your Rights as a User

As a texi66 platform user, you hold certain rights regarding your personal data, all of which we fully respect. These rights may be exercised by contacting our support team at any time.

Right of Access
Request a copy of all personal data we hold about you in a readable format.
Right to Rectification
Request correction of personal information that is inaccurate, incomplete, or out of date.
Right to Erasure
Request deletion of your data subject to the legal retention obligations binding on us.
Right to Object
Object to the processing of your data for direct marketing purposes at any time without providing a reason.
Right to Portability
Receive your personal data in a structured format that can be transferred to another service provider.
Right to Restriction
Request restriction of data processing under certain circumstances, such as while a dispute over data accuracy is being resolved.
Response Time: texi66 will respond to all data rights requests within 30 business days of receipt. For complex requests, we will notify you if additional time is required.
07 Cookies & Tracking Technologies

Texi66 uses cookies and related tracking technologies to keep the platform functioning properly, enhance the user experience, and analyse usage patterns on an aggregate basis. Cookies are small text files stored on your device when you visit our website.

  • Essential cookies: Required for core platform functions such as login session management, transaction security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Collecting information about how you use the platform — pages visited, time spent, and any errors encountered — to help us improve our service.
  • Functional cookies: Storing preferences you have set such as language choice, display settings, and game preferences so you do not need to reconfigure them each time.
  • Analytics cookies: Helping us understand overall platform usage patterns anonymously to make better decisions in feature development and user experience.

You can control and manage cookies through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the texi66 platform. Major browsers such as Chrome, Firefox, Safari, and Edge provide easy cookie controls in their privacy settings.

texi66 does not use cross-site tracking technologies to monitor your online activity outside our platform. The analytics data we collect is used solely for internal service improvement.
08 Data Retention

Texi66 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations.

  • Active account data: Retained for the duration your account remains active and used to provide you with uninterrupted service.
  • Financial transaction records: Retained for a minimum of 7 years from the transaction date in accordance with anti-money laundering (AML) legal requirements and applicable accounting obligations.
  • KYC Data: Identity verification documents are retained for a minimum of 5 years after account closure to fulfil regulatory compliance obligations.
  • Security logs: Technical and security log data is retained for 12 months to assist with security incident investigations should any occur.
  • Marketing data: Information relating to your marketing communication preferences is retained until you choose to opt out of receiving such communications.

When the retention period expires or after an account is closed and all legal obligations have been fulfilled, your personal data will be securely deleted or anonymised so it can no longer be linked to you.

Account Closure: If you request account closure, texi66 will process the request within 10 business days. However, certain data may need to be retained for a specified period to fulfil our legally binding obligations.
09 Privacy Policy Amendment

Texi66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operational practices, updated legal requirements, or improvements in industry data protection standards.

When significant amendments are made, we will notify you through one or more of the following methods: an in-platform notification upon login, an email to the address registered to your account, or an announcement on the texi66 homepage. The "Last Updated" date at the top of this document will always reflect the current version of the policy.

Your continued use of the texi66 platform after any amendments take effect constitutes your acceptance of the updated terms. If you do not agree with any amendments, you have the right to stop using the platform and close your account. We encourage you to review this policy periodically.

Contact Us: For any enquiries, concerns, or requests relating to this Privacy Policy, please contact the texi66 Data Protection Officer via our support email. Our team is ready to assist you within 2–3 business days.
Safe & Trusted Platform

Your Data is Safe With texi66

Join millions of members who trust texi66 as their preferred online casino entertainment platform. Your privacy is our priority — from start to finish.

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